Custom

Getting Started

• Can members pay for their own orders?
• What does Pro SL mean?
• I'm looking to get some custom clothing for my team, how do I start the process?

Sizing/Choice

• Can I specify which pad I want in my shorts?
• Can I specify my own specific measurement for garments?
• Are you able to send me samples to look at and try?
• The descriptions of some items on your website mention that shorter/longer variants are available; how much longer/ shorter are they and is there a cost for this?
• Is the sizing and fit the same as the main Endura range and items I have?
• How can I be sure what I order will fit me?

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Design

• Do I need to pay an artwork fee for plain color items?
• Can I have any amount of colors or logos?
• Is there a charge for helping me to design my kit?
• Will you help design my jersey?

Ordering

• I've received the garments I ordered and don't want them. Can I return it for a refund?
• Are there any hidden charges?
• Are any items available as a single item in my custom print?
• Can I pay a charge and get fewer than the set minimums?
• Is there a minimum order quantity required?

Changes

• Can I cancel or change my order after it's been placed online?

Delivery

• Can I pay extra and get my clothing quicker?
• What is the turnaround time on an order?